Shipping and Delivery

Standard Shipping Charges

We offer free ground shipping on any order (in the contiguous USA) over $49.

Ships Same Day

We offer same day shipping (in the contiguous USA) on products featuring the Ships Same Day badge. For same day shipping, orders received by 1:00 pm Eastern Standard Time on business days will ship same day. Orders placed after 1 pm will ship the following business day.

Depending on the service area of the carrier as well as the shipping warehouse, your order may be delivered earlier than the above schedule. Therefore, we ask that you please look for our shipping notification email because it will have your tracking information! This way, you may check the ETA of your order directly on the carrier's site.

QuoizelLightsOnline recommends you fully inspect all products upon receiving your order and before scheduling installation services. We do not offer compensation for any third-party services, so please ensure you physically have your product in hand and have taken the time to inspect all your items before planning installation. If your item is received with damage, defects or missing parts, we want to ensure we’ve fully resolved these issues before you schedule installation services. For more details, please see below regarding Damaged or Defective Product and Missing Parts.

Other Helpful Shipping Information

For your convenience, expedited delivery is available on most orders for an additional charge. To find out if your order is eligible, please contact us!

Some vendors have policies requiring a signature on all deliveries. If you (or another adult household member) will not be home to sign for your package, please consider providing an alternate address, such as your workplace, in the "shipping address" field when you check out.

We do not currently ship to PO Boxes or locations outside of the contiguous United States. On occasion, we may be able to make an exception for certain products, so simply contact us with any inquiries. Please note you will be responsible for any applicable taxes for approved international orders.

Carrier Status of Lost in Transit or Pending Delivery

LightsOnline is proud of our relationship with our shipping partners, but packages do (very rarely) get misplaced. Should your package not arrive as expected and you notice either a “Lost” or “Pending” status on a carrier’s website, please contact us immediately so we can research and resolve any potential issues.

As soon as you contact us, we will initiate a case investigation claim with the freight carrier. In most situations, they will locate the package and will revise the delivery date. However, if the carrier confirms that they have officially "lost" your package, LightsOnline will of course work to expedite a replacement to you under a no-charge order!

Sometimes, FedEx requires an investigation window, which doesn't always work for our customers who have already anticipated the delivery and have installation on the horizon. If FedEx says they need a few more days to locate the package, that's when we reply to you with these two options:

• Allow FedEx to investigate the shipment. In most cases, FedEx will find and deliver the package. If the package is truly lost (which very rarely happens), then LightsOnline will enter a replacement shipment at no cost to you. While this option requires no additional costs, it does require a bit of patience.

• Advanced replacement for freight issues. If you don't want to wait, then our second option is to purchase an advanced replacement where LightsOnline will cover the expedited shipping costs. Then, how we refund the original transaction depends on what happens when FedEx closes their investigation.

a) If FedEx locates and delivers the original item, LightsOnline will promptly email a prepaid label at no cost to you to return to the extra item for a full refund against your original transaction.

b) If FedEx says they cannot find the original package, then we refund your original transaction in full, immediately.

Again, we do apologize for the lost package inconvenience! Please note that once your inquiry is on our radar, we will keep you posted with updates.

To summarize, if you are OK waiting for FedEx to finish their investigation, then allowing FedEx to investigate the shipment would be the best fit for your situation. However, if your project is time-sensitive, then advanced replacement for freight issues may be the better choice.

If you choose the advanced replacement option and check out online, simply email us with your new order number. This way we can be sure to mark your order and submit it with the expedited notes to the shipping warehouse as soon as possible. Of course, you are also welcome to call in weekdays between 9 am and 4 pm Eastern to place the new replacement order over the phone. Simply let the agent know it's an advanced replacement due to freight issue and request expedited shipping at the time of your call. If your order is placed after 1pm, this will push the shipment to the following business day. As soon as we have tracking available, we will notify you so you know when to expect delivery of the replacement order.

Warranty Coverage

LightsOnline stands behind the products we sell and we take great pride in handling any issues between our customers and our manufacturers. For troubleshooting issues, we will first direct you to the proper technical support team based on your product. However, we are always willing to step in if needed. We also handle all warranty claims on your behalf, whether it be a replacement under warranty or advanced replacement.

Product Content

At QuoizelLightsOnline, we do our very best to ensure we have up-to-date inventory, pricing, and product information posted for all of our 100,000+ products! Product content is constantly updated throughout the day. Sometimes, items may have incorrect data, such as availability, pricing, or product descriptions. If a product has incorrect information due to a typographical error, QuoizelLightsOnline with notify you accordingly. We hold the right to refuse or cancel any orders based on incorrect data.

If your credit card payment is pending, we will void the transaction and send you a notification as receipt. These charges will simply drop off your account, rather than show as a separate charge and refund. If your PayPal account or credit card has already been charged for the purchase and then your order is cancelled, we shall immediately issue a credit in the form of a full refund. You will also receive receipt of the transaction refund details.

Product Appearance

On QuoizelLightsOnline.com, all images, descriptions and specifications are provided by the manufacturers. Product images are typically photographed under professional lighting and, depending on the layering of light in your own home or your screen brightness settings, actual appearance may vary. While LightsOnline is not responsible for any perceived variation, we do strongly stand behind our products and will of course work with you for proper resolution should the products you receive not meet your expectations!

Damaged or Defective Product and Missing Parts

All of our products are shipped in brand new condition and all packaging is carefully engineered with the anticipation of arriving in ready-to-install condition. We do ask you open and inspect all products immediately upon receipt to ensure your items are in the right condition.

If your order has been received with damages, defects or missing parts, please contact us immediately and we will do everything possible to resolve the imperfection quickly and to your satisfaction.

If the item has been damaged during shipping, please notify us within 48 hours so we may file a claim with UPS or FedEx on your behalf. Larger packages that have been delivered via common freight carriers and show visible damage should have that information noted on the bill of landing upon receipt. If you received products that have manufacturer's defects, please contact us within 30 days of receipt.

Should your fixture arrive with any imperfections, we ask that you notify us immediately and submit images reflecting the damage or defective area of the item. If your fixture arrives with missing parts, take a photo of the assembly sheet with the missing part clearly marked. That way, we are able to promptly address and expedite shipment for necessary replacements.

Your images help us speed up the replacement request because we attach all photos along with the replacement order to ensure the proper replacement part is shipped. Your replacement order will be keyed and shipped at no additional expense. You will receive notification of tracking so you know when to expect delivery of your replacement parts.

Other Helpful Damaged or Defective Product and Missing Parts Information

QuoizelLightsOnline only provides replacement parts for our online customers who have received damaged, defective or missing parts. We cannot issue replacements for purchases made in-store or through any other retailer. Additionally, any damaged, defective or missing parts will be repaired or replaced at our discretion. Typically, we cover the cost of your replacement parts as well as shipping charges associated with the approved replacement requests as long as imperfections are reported within 30 days of receipt.

It is critical that you contact us as soon as possible to report any damaged, defective or missing parts, especially for close-out items, because we do not stock parts locally. Most replacement requests are submitted directly to the manufacturer, so we ask that you allow 5-7 days for the processing and shipping of your replacement.

We cannot guarantee stock levels for replacement parts or products. If for any reason there is no available replacement part to ship, we will contact you with our replacement fixture options, which include Replacement Under Warranty Due to Imperfect Products or Advanced Replacement Due to Imperfect Products, detailed below. If there are no parts or fixtures available to ship, we will contact you promptly with alternative resolution.

Replacement Under Warranty Due to Imperfect Products

At QuoizelLightsOnline, we believe it’s important to stand behind the products we sell and ensure our clients are taken care of first and foremost! Therefore, we expedite resolution for replacement under warranty by saving you the headache or additional cost and then work with our vendors in the background for the warranty claims. Under this option, QuoizelLightsOnline will send a replacement fixture under warranty.

We provide a prepaid label in order to return the original fixture and its subsequent packaging, parts, etc. to our warehouse. Once the damaged/defective item is received by our warehouse, we then cover the cost for an entirely new fixture to be shipped to you. You will receive an order confirmation for this replacement and we update you with tracking information so you know when to expect delivery of your new fixture.

Rest assured, we cover any and all associated shipping costs for the return of the item as well as shipping costs for the replacement, so this option requires no additional costs to you, just a little patience!

We do understand that some projects can't wait or you did not hold on to the original packaging, so for those circumstances, we offer the following option:

Advanced Replacement Due to Imperfect Products

If time is of the essence for your project, we can help you place a new order for the same item and submit that order for processing immediately. Under this option, your new fixture is already on the way while we work out the details for the return of the original item.

If you selected this option because you did not hold on to the original packaging, once the new item arrives, you can use the new packaging to repack the original fixture for return.

Please have your payment information ready and we will price match the amount paid on your original order. If your state has become taxable since your original transaction, the new replacement order may generate taxes upon order entry. However, we will modify the new order to remove the taxable charges from your transaction so it matches the original.

Since payment will be collected on the new "replacement" item, we will then owe you a refund upon return of the original item. Therefore, the original item will be treated as a return.

We will work with you to provide the same hassle-free pre-paid return label for the damaged fixture and will issue a refund to the original order's transaction upon return of this item.

Delivery Refusal or Return to Sender Policy

Please do not refuse delivery or return to sender as this is against our LightsOnline Policy. Always contact us regarding your order! We make every effort to quickly reply with resolution regarding any and every matter. We code all authorized returns accordingly to ensure your return is received properly and credit is issued promptly. Failure to comply with our policies may result in either a 20% non-compliance fee or an inability for QuoizelLightsOnline to issue a refund or credit memo at all.

Payment, Pricing and Promotions

Payment

QuoizelLightsOnline accepts Visa, Mastercard, American Express and Discover Card as well as Paypal. For credit cards, the transaction will remain pending on your account and will not actually post until shipment is confirmed. The exception to this may be items that are Made-to-Order or on Backorder.

In addition, we've also partnered with Affirm to bring an installment payment option to our customers!

Please Note: No guarantee is made by LightsOnline. Eligibility is determined by Affirm. By applying for this offer, you will be subject to credit check and approval. Rates may vary from 0-30% APR based on your creditworthiness. Actual rates shown at checkout. Down payment may be required. For purchases under $250, limited payment options are available. Credit check required, though checking your eligibility won't affect your credit score. Previous purchases are ineligible for offer. Offer is subject to change at any time. Affirm loans are made by Cross River Bank, a New Jersey-chartered bank, Member FDIC.

Backorder

If we run out of stock for your purchased product and your item is pending a re-stock, our customer service team will promptly send a shipment delay notice with the anticipated re-stock date as well as a confirmation window. Re-stock dates are subject to change and we will update you as soon as new information is available. If you checked out using PayPal, no additional action is needed. However, if you checked out using a credit card and no response is received within 1 week (7 days) of our shipment delay notice, your credit card will be charged to hold your place in line.

You may still request cancellation after the charge date. However, please note that we are required to obtain written confirmation from the shipping warehouse that your order has been removed from the queue before your refund will be processed. If your order is already staged for shipment by the warehouse at the time of your request, your order will need to be treated as a return. Please see below for our Hassle-Free Return Policy.

110% Price Match Guarantee

QuoizelLightsOnline will match in-stock and publicly displayed internet prices from other authorized dealers PLUS 10% of the difference. If you find an advertised price online that is lower than ours, please be sure to send us the URL with your request so we can verify and approve your special pricing.

Here's an example of our price match calculation:

QUOIZELLIGHTSONLINE PRICE: $310.00

COMPETITOR PRICE: $256.00

THE DIFFERENCE: $54.00

10% OF THE DIFFERENCE: $5.40

YOUR SPECIAL PRICE: $250.60

Calculation: [(Our original price) – ($ the difference) – (10% of the difference) = (Your Special Pricing)]

This means if QuoizelLightsOnline has an eligible product listed for $310 and you find it online for $256, your special price would be an extra $59.40 of savings from our original listed price! Please note, our special 110% price match may not be combined with any other offers and must meet the following qualifications:

• Item for price match must be identical (same manufacturer, same model number, in new condition and in-stock ready to ship)
• Competitor price must be advertised publicly (meaning we cannot match in-cart only discounts or preferred pricing)
• Competitor must be an authorized online retailer (meaning it cannot be an online liquidation or auction site)
• Because we need proof of the lower price, please provide the URL to the competitor’s site at the time of your request so we may verify eligibility

If you have any questions regarding price matching, feel free to contact us!

Price Protection

QuoizelLightsOnline appreciates our customers and always want to ensure you’ve received the best price available! If an item you purchased goes on sale within 30 days of receipt, please contact us so we may honor a refund for the difference. Please note, this is for sale items on QuoizelLightsOnline.com ONLY. Exclusions may apply, such as restrictions on close-out items and any brands under contractual restrictions as described above.

If you have any questions regarding whether or not your item is eligible for our price protection, simply call or email us!

Promotions

Because lighting is the jewelry of your home, we make every effort to provide exceptional customer service with expert advice and peace of mind at the best possible price. QuoizelLightsOnline runs various promotions throughout the year, either by sale or by coupon codes, and additionally we love welcoming you to our LightsOnline family by extending a 15% discount for your first order when you sign up for our newsletter! While not all of our vendors participate in our welcome code, please always contact us for best pricing because, most of the time, we have another promotion we can offer.

Sales Tax

With the ever-evolving tax laws, most states now charge sales tax. If your state is taxable, tax charges will be generated in your cart at checkout.

Order Modification or Cancellation Requests

At QuoizelLightsOnline, we strive to deliver your products in the most time-efficient manner possible. We will make every effort to honor your request to change or cancel your order and we ask this request be communicated to us as soon as possible. Once we receive your request, we require confirmation from the shipping warehouse that your order have been removed from the queue. If we are able to confirm removal, you will be notified by our customer service team.

If for any reason we are unable to cancel your order, you will instead be updated with tracking information and your order will need to be treated as a return. This simply means that once the product is delivered, you may contact us to return it under our Hassle Free Program, as detailed below. Please do not refuse delivery or return to sender as this is against our policy and may result in either a 20% non-compliance fee or an inability for us to issue a refund/credit memo at all.

QuoizelLightsOnline Hassle-Free Return Policy

At QuoizelLightsOnline, we hope our fixtures and home decor pieces make a beautiful addition to your home! With that being said, we know sometimes it takes an in-person view to know whether or not an item truly suits the style of your home. If for any reason your item isn’t the ideal fit, we want to make it as easy as possible to return so your search for the perfect product can continue! To better serve you, we are proud to offer Hassle-Free Returns, meaning LightsOnline arranges all return shipping methods on your behalf for approved returns. Additionally, for qualifying orders, most return shipping costs are on the house.

To qualify for a return, the product must be in “Like New” condition and your request should be made within our 30 day grace period following your delivery. “Like New” condition means your product remains uninstalled, in its original packaging, free of defect or damage.

As a courtesy to our customers, LightsOnline does not pass along any shipping charges, handling or restocking fees for orders that can be returned via ground shipping. If your item shipped freight and requires a Bill of Lading for return, then return shipping costs will be quoted to you up front. By arranging pick-up with the carrier, you agree for these return LTL charges to be deducted from your credit.

Just let one of our certified lighting experts know the reason for your return and we promise to provide a hassle-free, pre-paid label for your item! Labels will typically be sent to the email address on file within 2 business days once your request is approved. During holiday seasons, it may take up to 5 business days. Please be sure to check your spam folder, since sometimes our emails like to sneak in there!

We know life can be chaotic, so if you realize after 30 days your product isn't quite the perfect fit for your home and it meets the “Like New” eligibility conditions as listed above, please do still contact us! We recently started an Extended Return as part of our Store Credit Program, allowing us to extend return approvals beyond 30 days based on your situation, meaning eligibility is determined on a request-by-request basis.

Hassle-free is as easy as 1-2-3! To initiate your return, simply follow these 3 steps.

1) CONTACT QUOIZELLIGHTSONLINE Contact one of our certified lighting experts with your order number, item, quantity, reason for your return, whether or not the item is in “Like New” condition and your preferred refund method.

2) AWAIT HASSLE-FREE RETURN LABEL Your request will then be forwarded to our Returns Department, who will in turn verify the item(s), quantities and condition of your desired return. Once approved, you can expect your pre-paid return label with return instructions within 2 business days (please allow more time during high-volume seasons such as the holiday season).

3) RETURN YOUR ITEM Simply remove or completely cover the original shipping label and place the Hassle-Free Return Label on the outside of the box. Then you may either drop it off at a local FedEx facility or call 1-800-GO-FEDEX with your tracking number to arrange pickup.

Please note: While we are thrilled to pass along volume and closeout savings to our customers, please understand we cannot accept returns for theLightPrice items, clearance items, custom made items or unauthorized returns. Additionally, we make every effort to quickly forward along hassle-free labels that include your Return Authorization Code as well as pertinent details to ensure your refund is processed promptly once received and inspected by our warehouse! If items are returned or refused at delivery without prior authorization and/or do not adhere to our “Like New” conditions as defined above, your refund may be subject to handling or non-compliance fees and/or may be issued as store credit.

QuoizelLightsOnline Return for Refund

Once your returned item is received by our warehouse, it will undergo inspection to ensure it meets the “Like New” condition (uninstalled, in original packaging, free of defect or damage). After your item passes inspection, our credit department is notified so we can promptly issue your refund in full!

Please note, for return requests within 30 days of delivery, your refund will be issued to the original payment for your purchase. For example, if you paid with a credit card, the refund will be automatically applied to the original card. If you used PayPal to check out, it will be refunded back to your PayPal account. Once your refund is completed, you will receive an email with your transaction details.

QuoizelLightsOnline Extended Return for Store Credit

If your return request was approved as part of our Store Credit Program, your refund will be issued in the form of store credit. This store credit will be available to use as a payment option towards any future purchase at checkout.

Please note, you must be logged into your customer account to access your store credit. If you did not check out using a customer account for your original purchase, we will automatically create one for you at the time your store credit is issued using the email address on your original order.

Preferred Customer Status through your QuoizelLightsOnline Account

Preferred customer status can be earned by simply creating an account with QuoizelLightsOnline. Creating your account at checkout offers many benefits, including:

• Saving your billing address on file
• Having the option to set up multiple ship-to addresses
• Personalization of your Wish List
• Separate personalization of your Shopping Cart
• Access to your order history, including current order statuses
• History and current balance of available Store Credit
• Option to set up Return Request

If you’ve already placed your order as a guest, you are still welcome to earn QuoizelLightsOnline’s Preferred Customer status! A customer account can be created for you to join the ranks, but please note at this time that we are unable to link previous orders to your new account.

Preferred Customer Store Credit Program

At QuoizelLightsOnline, we strive to push the envelope by constantly evolving to offer you the best possible experience when it comes to furnishing your home with lighting or home décor. For us, your purchase isn’t just a product. It’s a solution to your lighting and home décor needs. When it comes to online purchases, sometimes returns will happen. We already work hard to make the return process hassle-free for everyone, but we also want to give a little extra to our Preferred customers.

While this is unheard of in our industry, as an incentive for our Preferred customers, we offer a 110% refund as store credit for return requests within 10 days of receipt! That means if you choose store credit as your refund method and your purchase total was $100, we will give you $110 in store credit on top of our hassle-free return labels.

Please note: your item must ship within 5 days of receipt of your label to maintain eligibility for the additional 10% refund bonus. Our 110% bonus is applicable for approved returns only (please see eligibility points in our Hassle-Free Returns section). Additionally, the 10% incentive is available for the originating purchase only. Maximum incentive payout not to exceed $600 per account.

Terms of Use

By using QuoizelLightsOnline.com, you agree to the following terms and conditions:

All content on QuoizelLightsOnline.com, including text and images, are the property of QuoizelLightsOnline or our partners, and protected by intellectual property laws. Although you may wish to print pages for your personal reference, it is illegal to reproduce any of this content for commercial purposes, alter the material, or broadcast the material on any other website or medium without permission from QuoizelLightsOnline.com.

We welcome inquiries and comments at all times. Submission of questions or comments constitutes a submission of all of the rights to these materials to QuoizelLightsOnline.com to be used for any purpose and without compensation to the author.

This website is provided on an as-is basis and QuoizelLightsOnline.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site. We are not responsible for any damage that results from using this site, including direct, indirect, incidental, punitive and consequential damages.

QuoizelLightsOnline.com cannot guarantee accuracy of all pricing posted on our website. In the event of a pricing discrepancy, we will contact you before your order is shipped.

The laws of the State of Georgia govern these disclaimers and the terms and conditions set forth above without giving any effect to any principles of conflicts of law. By using this site, you agree to the terms and conditions above and hold LightsOnline.com harmless from any claims, damages, costs and expenses (including attorney's fees) arising from or related to your use of this site.

Privacy and Security

Mobile Terms of Service

The Quoizel Lights Online mobile message service (the "Service") is operated by Lights Online (“Lights Online”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Lights Online’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Lights Online through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Lights Online. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18559331729 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Lights Online mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18559331729 or email [email protected].

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice below.

Privacy

As a division of Progressive Lighting, Inc., QuoizelLightsOnline.com is committed to maintaining your confidence and trust. We respect your privacy and are committed to protecting the personal information you provide online. This notice has been provided to explain how we collect and use personal information that you disclose to us. If you have any questions regarding this policy, please contact us through Customer Service.

You can visit most of the pages on our site without ever disclosing your identity because we do not ask users to register or create an account with us in order to browse the site. We may track the Internet domain address from which you visit us and review this data for user trends and statistics, but individual site visitors remain anonymous unless, at some point, you tell us who you are.

We do not sell, trade or rent your personal information to others except as specified in this privacy policy. In order to facilitate a physical mailing or email communication, we may need to utilize the resources of a third-party company, which may include disclosing relevant information such as name, physical mailing address and/or email address. You may opt-out at any time by contacting us at 1-866-688-3562 or via email at [email protected].

We use the personal information that you do provide about yourself for a number of internal purposes, such as confirming an order and maintaining a record of your online product purchases--information that is also available to you in our My Account area. We may use your personal information to send you catalogs and information about special promotions via your physical mailing address. If you provide us permission, we will also notify you of special promotions happening online or in our stores via email. Following CAN-SPAM and other applicable direct marketing laws and regulations, we will promptly honor any request to unsubscribe from our mailings and catalogs.

We may combine the information you give us online, in our stores or through our catalogs, including personal information about you and your order. We may use that combined information to enhance and personalize your online shopping experience with us as well as to communicate with you both on and offline about our products and events that may be of interest to you. We may establish a business relationship with a limited number of persons or entities whom we believe trustworthy and adhere to strict privacy policies like those of LightsOnline. In these instances it is possible that we might share and or cross-reference information, including contact information about you who may then provide you with product offerings that may be of interest to you.

As a part of our on-going commitment to your privacy at LightsOnline we support and adhere to the practices as stated by the Direct Marketing Association's Privacy Promise. We have agreed to provide customers with notice of their ability to opt out of information rental, sale, or exchange with other marketers; honor customers' requests and not share their contact information with other marketers; and honor customers' requests not to receive mail, telephone, or other solicitations.

Does LightsOnline Use Cookies?

Yes. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide tailored information from our web site and to store items in your shopping cart between visits. This includes when you have abandoned your cart. This information is used to determine when to send cart reminders via email or SMS. Most web browsers automatically accept cookies. However, you can change the settings in your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

In addition to cookies, this site uses display advertising and remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. This site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on visitor's past visits to this website. Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.

A Note About Children's Privacy

The safety of children is, of course, very important to us. Children should always ask a parent or guardian for permission before sending personal information to anyone online. Progressive Lighting, Inc. does not knowingly collect or maintain information at our website from those who are under 18.

Security and Encryption

At QuoizelLightsOnline.com, we take security very seriously. We protect the sensitive information you give us, such as credit card numbers, by using Secure Sockets Layer (SSL) software, which encrypts the information you share with us.

Third-Party Links

We may occasionally link to other websites from LightsOnline.com. Regardless of whether these third-party sites are entities with which LightsOnline.com enjoys a business relationship (such as a lighting vendor), we are not responsible for your usage of these sites. We recommend that you refer to their own privacy policies before sharing any personal information.

Your Consent

By using our website, you consent to the collection and use of this information by LightsOnline.com. If we decide to change our privacy policy, we will post those changes publicly so that you are always aware of what information we collect and under what circumstances we use it.